LEARN. SHIP. ITERATE.

CX Design Methods

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CX Design Method
Build a Validation Board, Problem Statement, and Broad Hypotheses
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CX Design Method
Creating Customer Proto-Personas
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CX Design Method
Customer Journey Mapping
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CX Design Method
Stakeholder & Customer Interviews
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CX Design Method
Hopes & Fears Walls
Build Faster, Smarter, & Better Products
These CX design methods span both the entire customer journey and my twenty plus year career. Over which time I've culled together the best methods from proven practitioners that I and my teams have field-tested and approved. To see some of the results visit my portfolio.